Question:
Why am I unable to change my password for the PlayStation Network?!? This is so frustrating!?
anonymous
2011-05-16 19:45:28 UTC
So when the psn went back up, I signed in and it said I needed to change my password. Then I got an error that it will let me change my password. A few hours later I tried again and it let me change my password, so It gave me an e-mail message to change it. When I went on my E-mail, it wasn't there! It said I had to wait 24 hours so I did. The next day, I STILL didn't get a an email after approximately 19 hours??? Once I finally received the e-mail, I clicked on the link to change my pass. Then it says "There is a problem resetting your password. Please click the link again or copy and paste the link into an Internet browser."..... WTF, i click the link again and again and it still won't freaking work. This is so frustrating, I'm actually thinking of switching to an xbox and ditching ps3. The horrible thing was that I worked pretty hard on my account and I bought a lot of things from the store. So how do I fix this problem?? What's going on with PSN???
Four answers:
anonymous
2011-05-16 21:09:42 UTC
if you don't get your email or think you didn't get it check your junk folder in your email
C D
2011-05-17 11:11:26 UTC
I had the same problem, looked this up, and was able to fix it since the email I got was a day old. They sent me a new one just a few minutes ago, and it went through. Hopefully it works for you. Make sure the email is recent (within 24 hours as another had mentioned). Good luck!
phon18 p
2011-05-17 02:53:15 UTC
at least u got an email i been waiting 36hrs now sitll no email. lol oh and sony said their not the one sending emails out its ips or isp whatever its called. they say if its past 24hrs and u finally got the email the link wont work. u will have to request it again.......
anonymous
2011-05-17 02:47:46 UTC
Why do even need it to be sent to your email??.. you don't need to you can do it straight from your ps3!!..

follow my instruction this i how i did mine!!



- Download the latest update



- Go sign in from your ps3.. wait it'll say "password invalid' and it will take you to change your password!!


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